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Customer Success Manager

4 months ago

About Sayollo:
Sayollo is on a mission to make mobile games better for everyone.
Sayollo connects brands with gamers. Gamers who look like you and me.

Sayollo specializes in advertising, brand marketing, and AI technology.
Sayollo captures space in the fastest growing real estate market in the world, mobile games.
We have a unique evergreen strategy to ensure our games and brand partners can provide the best experience possible for their community.

We’re looking for a post-sales Customer Success Manager
If your driven, dedicated, and service-oriented professional with great people skills, an eye for detail, and nurturing customer relationships-
come join us!

Your Responsibilities :

  • You will be the point of contact for our clients and partners.
  • Manage international clients and communicate with them on a daily/weekly/monthly basis.
  • Ensure the technical and business-related issues handled quickly and appropriately.
  • Grow accounts, manage upsells, maintain control over account status, and progress.
  • Responsible for ongoing performance analysis, optimization, and payment handling.
  • Support clients and prioritize open issues and tasks.

Your Requirements :

  • 2+ years of experience in account management/ client relationship role.
  • Fluent in English (verbal and written)- a must.
  • Resourceful and tech-oriented.
  • Strong interpersonal skills, excellent team player, highly motivated, energetic, and charismatic.
  • Proven record of actively driving problems to resolution
  • Experience in video advertising – a significant advantage.
  • Understanding the online advertising industry – a significant advantage.

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